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Empathetic vs. Pathetic

05/28/2010 by Adam Thompson, EMT-P Leave a Comment
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Empathetic vs. Pathetic
Listen up EMS

By Adam Thompson, EMT-P
I know I have pretty much kept this blog purely aimed towards education, fact, and evidence. It is time for a rant though.

Please read the following links before continuing:

  • Link 1
  • Link 2

So what do we do? How do we change the attitude of our fellow EMSers? Do we need to make the change, or do they?

This is something I have been cognizant of for some time. Being an overachiever in EMS gains you no friends. The more successful you are, the bigger your blip is on the radar of ridicule. But who cares, right? They aren’t talking about you for being a cretin medic that screws up on calls.

Example. I am a young, but experienced medic. I have achieved a lot in my career. I am a published author. My training captain recently sent out one of my articles with a thumbs up message to my entire agency. The response was as good as it was bad. The ongoing joke is with every conversation I bring up I hear “why don’t you go write an article about it”. Some of this may be just a joke, but I can feel the animosity from many. Why?


The Problem

I think, from my experience I have pinned down one problem. We are our own bosses.

I know we all have bosses, chiefs, supervisors, what have you. What I mean is, most of us don’t have those people on our trucks with us. If you work in a system like mine, you may be the lone medic working with an EMT, or maybe you are the EMT. I think that the systems that have multiple medics per ambulance suffer less from these issues–and here’s why.

If you are use to making your own decisions with little repercussion and the ignorant feeling of correct-fulness, you will not likely be inclined to take advice from your fellow medics. I dread the response of a peer that I attempt to assist with a smidgen of education. Because there is a naive belief that they know EVERYTHING.


Why are we so damn sensitive?

If you haven’t read my letter to the new guy, go read it. It is time we toughen up. If a salesman isn’t making a company any money, are the bosses going to be fearful to approach him?

I was speaking with one of the white shirts (officer) from the training department the other day and made some proposals. I said we should have a real QI/QA committee that picks ten calls at random every month. Some ran good, some not so good. Then, the medics on each of those calls would have to present each case in front of their peers. There would be questions and answers.

My thought was that we hear about the bad calls through hearsay all the time, but do those medics get to defend themselves on a normal basis–no! A lot gets lost in translation. Sometimes you have to be on a call to understand, right? Well here is the chance to remedy that while implementing a QI/QA process that physicians use and grow from.

His response: The union will never allow it.

What the hell are we doing to ourselves? While unions might be established to protect the best employees, why do they work so hard to keep the worst? We can learn so much from each other, but you can’t learn if you keep thinking there is nothing left to learn.


We all mess up. Get over it!

I consider myself a pretty educated paramedic. I have made many mistakes.

Now think about that. When do you learn most? I’m not saying that there is a cemetery somewhere, filled with all my mess-ups. I’m talking about simple, little mistakes. Mistakes that if unmade, would have lead to more information and a faster diagnosis or better treatment modality.

If you think you are invincible, go ahead and continue living on your beachfront desert property. You make mistakes too.

If you can learn so much from your mistakes, and I can learn so much from mine, why can’t we BOTH learn from EACH OTHER’S mistakes? This of coarse requires a deflation of bulbous craniums.


When did this stop being about the patients?

Empathy is a virtue that is quickly finding itself on the endangered attributes list.

Please read Professionalism: What we say by me.

No matter what you read here, or believe. No matter how long you have been doing this. No matter how bitter you are. You have to agree that at some point of your career you wanted to help people. You wanted to make a difference, and do some good. So I ask you this… Are you?

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Filed Under: EMS 2.0, EMT, General Discussion, paramedics

Future Priorities for Parameidcs – Assessment or Interventions?

03/18/2010 by Adam Thompson, EMT-P 4 Comments
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Firstly, I would like to say thank you to Paramedicine 101 for the invite to start posting some of my thoughts on this blog. I am flattered to be asked, and I look forward to having some discussions with some new readers about my thoughts and musings.

This post is a combination of two that I have had over at my blog this week, and I post it here as I would like to have your opinions too….

I have just finished reading a fascinating short article over on EMS1.com by Brian Bledsoe, entitled‘Speed and Time in prehospital trauma care’.

I figured that I should read it as I am due on the EMS garage podcast in 20 mins and we will be discussing it!

However, it has left me with more questions that I expected.

I am already aware of the recent move to disprove the concept of the Golden Hour, and when I have been talking to colleagues at work about it, I have basically said that all it proves is that if your injuries are going to kill you, then it doesn’t matter if you are on scene for 10 minutes or 30 minutes (or so the current thinking is telling us), and likewise if you are going to survive, then you will unless you are kept out of the hospital for a significantly prolonged period of time.

I know that this goes against all of our training and is pretty much against the core values of how we look after our trauma patients.

But….

It has also got me thinking about other things.

Mrs999 and I have just had a conversation about it, and I came to a conclusion that I want to put out there and I would love to hear your thoughts on it.

There has and always will be the need for an ALS component to pre-hospital care. However, in the future (very near future in the UK already) will an ALS provider be defined by his or her ‘intervention capability’ or will a true ALS provider be defined by their assessment and diagnosis ability.

More and more in the UK, we have more varied options open to us for our patients. If I have a patient who is having a CVA, they go to a certain hospital or unit. An M.I will go to a different unit. Potentially significant head injuries go to one hospital whilst ‘less’ serious head injuries can go to a normal A&E unit. The list goes on and on, but shows that it is becoming more and more the paramedic’s responsibility to actually provide a provisional diagnosis to base their transport decision on.

If you get it wrong, then you can place your patient at risk by taking them to a hospital that may not be equipped to look after their needs at that time.

It also moves into the realms of minor injury and illness. Our experienced paramedics can ‘treat and refer’ or’ respond not convey’, which is completely reliant on a sound and thorough clinical assessment and a professional and eloquent patient care record.

Just take a look at how often you pull out the magic box of ALS tricks and be honest and see how often they actually make a real and significant difference.

Now, don’t get me wrong, I am not saying that we should lose these skills and interventions. I have seen the benefit of them, and they are the times where we really, really feel good about what we can do and the differences that we make. All I am saying is, as we move forward with EMS 2.0, what really is the most important tool in our repertoire?

Is it our ‘awesome’ intubation, cannulation and drug therapies?

Or, is it our ability to make a clinical diagnosis, based on highly developed assessment skills and move our patient to the correct place for them to receive definitive care?

I agree that treatment and assessment are intertwined and to be an efficient and effective EMS provider, you need to be proficient at both, but I also think there is another way to think about it.

Are we now getting close to the limit of what we can do with interventions for our patients?

I for one cannot see much more that would be of benefit or that would be practicable to try and perform in an out of hospital setting with our current level of technology (who knows ones we get into Star Trek land though!).

I have been on a number of courses around assessing and treating a patient suffering from traunatic injuries (ATLS, PHTLS), but there are very few advanced general assessment courses, primarily aimed at the medical patient for me to go on.

If we take it as I said that we cannot physically do much more for our patients, then should we now be looking at where we can go to further help our patients by concentrating more on our assessment and diagnostic abilities?

Or maybe I am just barking up the wrong tree??


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Filed Under: Assessment, EMS 2.0, EMT, paramedics
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